I tell a lot of stories. Sometimes it’s in print, sometimes in sound, sometimes in person. But they’re all important. It is an honor to tell stories. I am blessed. When it works the way it’s supposed to, it seems effortless. The focus is on the person and their story. But the road to that spotlight often […]
From the blog
Customer Service from Amazon and Customer Service from Sprint – how to do it and how not to do it
Yesterday I had two customer service experiences that are at opposite ends of the spectrum. I discovered the night before that my Kindle Fire HD I bought on black Friday last year had static in the … [Read More...]
May 11
For the last seven years, May 11 has been a day to honor Mama. She died on May 11, 2001 and every year since then on this day I do something that makes me happy. One of my mother's greatest gifts to … [Read More...]
Clutter Control Overdone – Art of Gracious Living #45
So much is made these days about clutter control and clearing your space, but it is important to keep the things that matter to you close. Things that make us feel good, that remind us of pleasant … [Read More...]
